This is a critical study of the work of Elmore Leonard, and a pretty good one at that. Though a devoted reader to Leonard's work, Rzepka doesn't idolize Leonard the way the biographer of Get Dutch does. Readers get close readings of several works and a bit of biography as well. The biographical sections come in mostly near the start of the book, but Rzepka's main focus is in the title: What makes Leonard's characters “cool.” By “cool,” we're not talking what makes them great characters so much as “cool,” as in collected. Leonard, as such, has characters who are cool and others who are not. The “cool” characters are those who maintain grace under fire, who handle stress well, who don't get unnerved. Leonard's work is often violent, but the violence is usually a result of characters losing their cool, characters who don't maintain ease in the face of stress.
One of the most interesting readings Rzepka engages in is regarding Leonard's form of narration, which is almost always omniscient, or rather, third-person limited but wherein he travels to the different limited vision of various characters. As such, Leonard, as author, disappears. This is something that didn't happen as much in his early fiction. There, you'd find the author sometimes intruding with an adverb or a description that was clearly that of a narrator or author, not something coming from within some character's head, but in time, Leonard moved himself further and further into the shadows so that what we have in his fiction is simply characters perceptions. Several close readings over time demonstrate this.

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